The Lightinderm system is an anti-aging beauty treatment designed to be used at home. It is in no way designed to treat health problems.
When the appliance is used in the bathroom, unplug it after use, as a nearby water source is dangerous, even if it is switched off.
For added protection, the installation of a Residual Current Device (RDD) rated to operate at less than 30 mA is recommended in the bathroom electrical circuit. Ask your installer for advice.
Do not use this appliance near a bathtub, shower, sink or any other container containing water.
This appliance can be used by children over the age of 8 and by people with reduced motor, sensory and mental abilities or who have never used it, provided they are supervised or follow the instructions for safe use of the appliance. device, and are aware of the potential risks.
Children, even under supervision, must not play with the appliance.
In order for you to be able to recharge the battery, the reference of the removable power supply unit is indicated below
The device should only be used with the charger supplied by the manufacturer. Charger reference: W&T-AD05 W050 100- removable power supply unit. • Do not allow children to play with the device
Cleaning and maintenance of the appliance must not be carried out by children without supervision.
This device contains batteries that cannot be replaced.
Do not use this product on extremely or chronically diseased, injured or irritated skin (e.g. on inflamed or red skin, on rashes caused by an allergy, burns, bruises, swelling or open wounds or in the process of healing).

Do not introduce water or liquid into any part of the device, as this may affect its operation.
The Lightinderm device only works with Lightinderm serum capsules.
Do not use the Lightinderm device if it is visibly damaged and never attempt to open or repair the device. Please contact customer service if necessary.

MATERIALS: Aluminum / Silicone / ABS-PC / Body safe PMMA
COLOUR: Pale pink / White
DIMENSIONS: 163 x 60 x 34 mm (without cartridge)
WEIGHT: 120 g (without cartridge)
BATTERY: 800mAh PORTS: USB-B USB 2.0
AUTONOMY: A minimum of 7 sessions per full charge
FREQUENCY: 50-60Hz INTERFACE: 1 on/start button and 1 eject button
CHARGER REFERENCE: W&T-AD05 W050 100

Our serums are suitable for all skin types, even sensitive.
No intolerance reaction was observed during the various clinical studies.

Our serums have been developed and manufactured in France. They are composed of 90% ingredients of natural origin. Lightinderm® serums, composed of benchmark active ingredients in dermocosmetics, are formulated while respecting the well-being of the skin and the environment. We have chosen to use synthetic components, recognized and proven for their effectiveness, but all from natural components.
Our serums are: fragrance-free, silicone-free, vegan, clinically tested.

There is no risk of skin allergy (clinical study carried out on 33 women over 28 days – no signs of allergy noted).
The gesture can trigger a slight transient redness or the feeling of a slight heating, more noticeable on fragile or reactive skin.
During normal use, once a day, the skin adapts and these manifestations tend to become less frequent. In the unlikely event that intense redness or a burning feeling develops and persists for more than 30 minutes after the session, please contact our customer service.

On the contrary, the light diffused by the Lightinderm device does not contain Ultra-Violet, but only light waves beneficial to the health of your skin.

Our product is risk 0 on the photo-biological risk standard, this means that it is completely harmless and does not cause any damage to the eyes. Our low intensity lights are risk free according to the European standard.
However, if the light bothers you, you can close your eyes.

There are no particular contraindications, however do not use this device if your skin is photosensitive or if you are currently taking medication that could cause skin hypersensitivity to light. If you have any particular doubt, do not hesitate to contact us, or contact your dermatologist.

As a precautionary measure, we recommend not to use Lightinderm in case of pregnancy or breastfeeding but it can be used after or before this period in order to accompany your skin throughout its evolution.

From the first use of Lightinderm, you will have an improvement in the softness, smoothness and hydration of your skin.
From 14 days, you will be able to notice the first improvements according to the programs. From 28 days, the skin’s regeneration mechanisms will be restimulated. On each product sheet, you can find all the results of our various clinical studies.

Yes, you can absolutely combine different programs. You can use one program in the morning and another in the evening or alternate programs every day. However, it is recommended to do at least one session of 3 minutes per day. For example, apply the Repair Program for 3 minutes in the morning and apply the Purity Program for 3 minutes in the evening.

Do not panic, you will resume your routine the next day!

No, there is no trace of perfume in our formulas (0% perfume). The fragrance you can smell comes from the composition of the active ingredients.

To obtain significant results, the Lightnderm device should be used daily for 3 minutes in the morning or evening.

Each treatment lasts 3 minutes in total, on the entire face.
15 seconds per zone is recommended. This is the time for the combination of light + active ingredients to effectively activate cell regeneration. You can refer to the product sheet for the details of the gestures by program.

Overall the recommendation is to store the capsules at room temperature, preferably in a cool, dry place between 5-25°C. For Purity, we recommend keeping them cool (8-12 degrees) to optimize the freshness experience, and this can help with proper diffusion. It’s not an absolute necessity, more an orientation towards a better experience.
They can be kept for 2 years.

Lightinderm’s technology acts on the health of the skin at any age. There is therefore no age requirement for starting treatment. We recommend use from the age of 25.

We advise you to discuss this with your dermatologist. You can also contact Lightinderm Customer Service to direct you to a healthcare professional.

Lightinderm products are 100% Made in France. The Lightinderm device is manufactured in factories in Soisson. The serum is developed in Avignon and is produced in Lentilly (69210 – Rhône), the capsules are produced in Oyonnax (01100 – Ain)

Depending on your skin type, daily treatment with Lightinderm may be enough to meet your skin needs. People with drier skin types or people using the Lightinderm treatment at night will most likely need additional moisturizer in the morning before applying makeup.

We always recommend using appropriate sun protection when exposed to the sun. The best way to safely enjoy the sun and protect your skin is to use a combination of shade, clothing and sunscreen ;).

If you have residual serum, pat gently on your skin in an upward motion. You can continue your beauty routine by applying your moisturizer or makeup.

We recommend that you cleanse your skin before using the treatment. Avoid harsh cleansers and soaps, as they can disrupt your skin’s skin barrier. Select a cleanser that suits your skin type and preferences (rinse or wipe off). Cleanse twice a day, morning and evening.

Light is a form of energy. Certain wavelengths have well-known properties and are essential for photosynthesis in plant cells. It has been demonstrated that human skin cells can also react to light, which can have consequences on the biology of the cell: energy supply, protein synthesis, cell multiplication, for example.
While certain wavelengths can be harmful to the skin, such as UV when abused, others can be particularly useful in many situations
The specifically selected wavelengths of Lightinderm programs regenerate and stimulate cells skin.

No, only Lightinderm capsules can be used with the Lightinderm device. Lightinderm serum capsules are specifically formulated for a complementary action with each light program diffused by the device.

All our capsules are recyclable. Just drop them in the glass bin. A bag is at your disposal to facilitate the collection and recycling of your capsules.

To charge your device, simply plug the socket into a suitable switch.
When the battery is depleted, the vertical charge indicator at the top of the device circle glows solid red. Once charged, the indicator flashes red, then green as charging progresses. Once the device is fully charged, the indicator light is solid green.
Charging the battery fully takes about 20 min.

If you are turning on the device for the first time, you may need to charge your device. However, you can turn on and use your device on charge.
Press the on/off button to turn on the device, until it starts (about 2 seconds). After recognition of the capsule, the device displays the program selected and the number of doses remaining. It is ready to be used.

Insert a capsule of LightinDerm serum straight into the device, once down in the neck of the device, press on the top of the cap until you hear a click.
Warning: do not “screw” the capsule or turn it once in the neck of the device, this could damage it.
Press the on/off button until the device starts (about 2 seconds). The device will turn on and detect the serum capsule. Wait for the screen lights to fix
Remove the cap from the serum capsule.
Press the on/off button again to start the session.

Charge the device for 20 minutes and try to turn it on again.

Charge the device for 20 minutes and try to turn it on again.

Eject and reinsert the capsule. Please contact customer service, specifying the number of your order if it is an online order.

For each serum, a gesture has been specifically developed to maximize the synergy between the serum and the light.
Apply for 3 minutes (12*15 seconds), then the device will turn off automatically. You can leave the capsule inserted, recap it and remove it after 7 applications.

Apply a reasonable amount of serum to the face and remove the excess with a clean tissue.

Shake the new cartridge slightly before reinserting it into the device.

Go over the entire area for the first time, moving the ball in circular motions to distribute the serum evenly, then go over the same area a second time until you hear a beep (a total of 15 seconds per area).

To eject the serum capsule from the device, press the button on the back of the device.
If you are unable to remove the serum capsule: Press firmly on the ejection button on the back of the product, then handle and gently pull the capsule to remove it.

To turn off the device, simply press and hold (about 2 seconds) the on/off button.

The LightInDerm device supports up to 7 uses of 3 minutes. The device has been programmed not to start a cycle if there is not enough battery left to cover it completely.

Thanks to the control screen, you can know at any time how many remaining treatments you have with your capsule. One capsule contains 7 days of treatment.
For example, if 5 LEDs are displayed, you have 5 treatments of 3 minutes left on your serum capsule.

It tells you that there is no serum capsule inserted, or that the inserted capsule is empty.

The device has detected the capsule and tells you how much treatment is left and what combination of light will be used for your treatment.

The device indicates that it is paused, you can press the main button to continue your session.

This is completely normal, the device tells you when you need to change zones. Every 15 seconds for 3 minutes.

Make sure the device is fully charged, if not, charge it for 20 minutes and try to turn it on again
Press the power button for 10 seconds and turn the product back on
If despite charging your device does not turn on, n do not hesitate to contact our customer service.

This light tells you that you need to charge your device.

This light lets you know that the device is at its optimal charge level.

The device, if paused, will turn itself off after 2 minutes of inactivity.
Please note, if the device turns off on its own after being paused without being restarted after 2 minutes, the session started will be considered completed, the capsule will therefore display 1 less session the next day.

Charge the device for 20 minutes and try to turn it on again
Press the power button for 10 sec and turn the product back on. If despite these manipulations, the light does not come on, contact customer service.

Charge the device for 20 minutes and try to turn it on again
Press the power button for 10 sec and turn the product back on. If despite these manipulations, the light does not come on, contact customer service.

It is possible that a surplus of serum is delivered during the treatment. Apply a reasonable amount of serum to the face and remove the excess with a clean tissue.

The LightInDerm device is water resistant but not waterproof.

We recommend that you position the device on the base provided, vertically, between each use, in order to ensure a good diffusion of the serum during the sessions.
We also recommend that you use the pouch provided for this purpose to carry your device.

The Lightinderm device does not require any special maintenance. However, we recommend that you clean it if necessary with a micro-fiber cloth.

Green: High battery charge threshold (100% to 40%)
Orange: Medium battery charge threshold (from 40% to 20%)
Red: Low battery charge threshold (from 20% to 0%) – To be recharged

MATERIALS: Aluminum / Silicone / ABS-PC / PMMA body safe
COLOR: Pale pink / White
DIMENSIONS: 163 x 60 x 34 mm (without cartridge)
WEIGHT: 120 g (without cartridge)
BATTERY: 800 mAh PORTS: USB- B USB 2.0
AUTONOMY: A minimum of 7 sessions per full charge
FREQUENCY: 50-60Hz
INTERFACE: 1 on/start button and 1 eject button
CHARGER REFERENCE: W&T-AD05 W050 100

Can’t get your Lightinderm device to work? Does your device no longer work? Do not hesitate to contact our customer service in order to carry out an initial diagnosis and, if necessary, send the device back to us so that we can assess it.

We have set up a subscription system to facilitate your skincare routine. It’s very simple, when choosing your program, just choose the capsule subscription function, so you will receive your serum capsules each month. We alert you by email 7 days before the shipment of your order so that you can make the necessary modifications (without modification on your part, the order will be identical to that of the previous month).

Our subscriptions range from €52.90 to €69.90 / month depending on the program chosen.

Each month you will receive 4 capsules of serum, i.e. 28 days of treatment.

If the quantity of serum capsules was insufficient, you can contact our customer service at contact@lightinderm.com to advance your next shipment. If you have capsules left, you can continue to use them. You can store serum capsules for up to 2 years.

To change subscription, simply go to your customer account at least 7 days before renewal and choose another program. You can also contact our customer service.

You can modify your subscription at any time 7 days before its renewal. To do this, you must go to your account in the section my subscriptions.

Our subscriptions are without commitment, just 7 days before the renewal of your program either contact us by phone or by email at: contact@lightinderm.com,
Your request will be taken into account within 7 working days.

You will receive your order within 24-48 hours once your package has been shipped.

You can modify your subscription at any time 7 days before its renewal. To do this, you must go to your account in the section my subscriptions

You will be charged on the anniversary date of your purchase, each month.

You can update your bank details at any time via your account

You can absolutely combine subscriptions.

You can completely pause your subscription to resume it whenever you want. Get in touch with us via contact@lightinderm.com.

You can pay online by credit card (Carte Bleue, Visa, Visa Electron, Master Card, American Express) via the Stripe secure payment system or by Paypal.
Subscriptions can only be made through Stripe.

Payments by credit card on the site are made via the secure payment system Stripe. This is subject to an SSL-type security system. At no time do we know your banking information.

We do not keep any bank details, they are processed by Stripe, our secure payment system.

You can update your bank details at any time via your account

Our subscription is non-binding from the first month. To unsubscribe, just 7 days before the renewal of your program either contact us by phone or by email at: contact@lightinderm.com.
Your request will be taken into account within 7 working days.

You can view and download your invoice from your account

You will be charged for your purchase when it is shipped.

For pre-orders the debit is made at the time of placing the order.

You can modify and update your delivery information at any time in your customer area > My addresses > Modify your addresses. Please note that any changes must be made 7 days before the renewal of your program

It is very rare but not impossible for errors of this type to occur and we are sorry for that. Also, do not hesitate to contact us by phone or by email at lightinderm@lightinderm.com so that we can send you your program.

We do not do exchanges strictly speaking, but you can change the program at any time by going to your account < my subscriptions

If you wish to return your product to us, simply contact us by email at contact@lightinderm.com or by telephone on 09 63 50 03 27. We will send you all the necessary information to be able to return your product to us.

Shipping costs are free for any order of an amount greater than 100 euros, destined for metropolitan France, placed on the site www.lightinderm.com. For other destinations, the shipping costs are automatically calculated and displayed in the basket, after entering your delivery address.

When your order is received by our carrier, you will receive it on average within 24-48 hours (delays normally noted) for France and 10 working days for abroad. Please note that during the launch period, the preparation times for your order may be extended. In the event of delivery outside Metropolitan France, administrative and/or customs fees may be applied by the carrier.

Have you changed your mind? In accordance with the provisions of articles L. 121-18 and following of the Consumer Code, the customer has his legal right of withdrawal within fourteen (14) calendar days from the date of receipt of the Product ordered on the Site. , without having to justify reasons. You have a period of 14 days after receipt of your order to return your device and your serum capsules to us. Note that open boxes (without their safety capsule) cannot be returned or refunded. For this, we invite you to contact our customer service by email at contact@lightinderm.com, to express your wish to exercise your right of withdrawal. Our customer service will then get back to you within two (2) working days to give you all the information you need to return your products.

Some products are offered for pre-order so you can be sure to get it when it becomes available.
When your basket includes a pre-ordered product, the whole basket will be delivered when the last pre-ordered product becomes available.

When you place an order an email containing your order summary and your tracking code will be sent to you. You can then go to your customer account, tab “My Orders” to follow the status of it.

Can’t get your Lightinderm device to work? Does your device no longer work? Do not hesitate to contact our customer service in order to carry out an initial diagnosis and, if necessary, send the device back to us so that we can assess it.

We invite you to contact our customer service by email at contact@lightinderm.com. Please bring your order number as well as the package tracking number.

In the event of delivery abroad, additional / administrative costs such as customs fees may be applied by the carrier at your expense.

Some products are offered for pre-order so you can be sure to get it when it becomes available.
When you validate a product in pre-order, you will be debited during the purchase of your program. You will then be notified by email of the availability and delivery of your order.

When you place an order an email containing your order summary and your tracking code will be sent to you. You can then go to your customer account, tab “My Orders” to follow the status of it.

You have just placed an order and you wish to modify or cancel it? Contact us as soon as possible by email at contact@lightinderm.com or by phone at 09.63.50.03.27. You have 14 days after receipt of the order to return your product to us.

Check that you have correctly validated your purchases on our site, that you have a Lightinderm order confirmation email (the email may have arrived in your spam) and that your basket is now at zero.
If your articles are still present in your basket then your order is not validated.

It is quite possible that you only buy once, for that go to the program you have selected and choose the option you prefer. When you place an order on lightinderm.com, you have the choice between placing an “à la carte” or “subscription” order, i.e. either you will receive your order only once or you place a order as a subscription, so you will receive the serum cartridges every month. To place an order that you will only receive once, choose the à la carte mode before validating your basket.
Then follow the classic steps for placing an order: choice of delivery address and payment.

Contact us at contact@lightinderm.com indicating your order number, we will find the best solution together.

For each stage of your order you will receive an e-mail:
1- An email to confirm receipt of your order
2- An email to inform you of the preparation of your order
3- An email to inform you of the shipment of your order containing the tracking number so that you can follow the delivery of your order

L’appareil Lightinderm est garanti 2 ans à partir de la date figurant sur votre facture pour un achat internet. Si vous n’avez pas acheté votre produit sur internet, la date figurant sur votre ticket de caisse fait foi.

Vous n’arrivez pas à faire fonctionner votre appareil Lightinderm ? Votre appareil ne fonctionne plus ? Vous avez une question sur l’utilisation de celui-ci ? N’hésitez pas à prendre contact avec notre service client afin d’effectuer un premier diagnostic et le cas échéant nous renvoyer l’appareil afin que nous puissions l’expertiser.

Vous avez acheté vos produits LightInderm chez un de nos revendeurs et vous souhaitez demander un SAV ? N’hésitez pas à prendre contact avec notre service client par mail à l’adresse contact@lightinderm.com

Vous avez acheté vos produits LightInderm au sein d’un cabinet ou d’une clinique de soin et vous souhaitez demander un SAV ? N’hésitez pas à prendre contact avec notre service client par mail à l’adresse contact@lightinderm.com

Do not panic ! You can click on the forgotten password link to update it, or contact us at contact@lightinderm.com

We are at your disposal from Monday to Friday by phone at 09.63.50.03.27 from 10 a.m. to 5 p.m. or by email at: contact@lightinderm.com

You can unsubscribe from our newsletters at any time, either by contacting us at contact@lightinderm.com or simply by clicking on the “unsubscribe” link at the bottom of the newsletter.

You will find a link at the bottom of the home page of our site. You will then be regularly informed of our advice and our news.

You can connect to your customer area at any time and access the list of all your orders. To get your invoice, choose the order of your choice, and click on the “download” icon.

We do our best to answer your questions within 24-48 hours.

Are you looking for a press contact? Contact us by email at contact@lightinderm.com

We are at your disposal from Monday to Friday by phone at 09.63.50.03.27 from 10 a.m. to 5 p.m. or by email at: contact@lightinderm.com

Contact us at contact@lightinderm.com

In order to give you the best advice, do not hesitate to contact our customer service. Our teams will answer your questions in order to guide you towards the most suitable program.

The site is completely secure – Payments by credit card on the site are made via the Stripe secure payment system. At no time do we know your banking information.

Have you just canceled and you don’t know what to do with your device? You can absolutely send it back to us so that it can be recycled by contacting us at contact@lightinderm.com otherwise you can keep it for future use!

Find all our partner points of sale on the store locator tab

A pocket is provided for this purpose and will allow you to keep / recycle your capsules. Our capsules are recyclable in the glass bin.